Breuninger Help section
Order
- ★ Why has my order been canceled?
- ★ Ordering in the Breuninger online shop
- ★ I haven’t received an order confirmation
- ★ How can I cancel or change an order?
- ★ I placed my order as a guest
- ★ Where can I find my invoice?
Login & Registration
- ★ Registration in the Breuninger online shop
- ★ Advantages of registering for a customer account in the Breuninger online shop
- ★ Change data in my customer account
- ★ I'm not able to log in
- ★ I forgot my password
- Why did I receive a security code by email?
Payment
Vouchers
Shipping & Delivery
- ★ Shipping and Delivery
- ★ Shipping costs
- ★ Order tracking – information about your delivery
- ★ Where can I have my package delivered?
- ★ I will not be at home at the time of delivery
- Click & Collect for our Luxembourg customers
Returns & Refunds
- ★ Why is there no delivery note with my order?
- ★ Return policy
- ★ How can I send items back?
- ★ Replacement for my return label
- ★ When will my return be credited?
- ★ I received a defective article
Products & Services
- ★ Online reservation – check availability in Breuninger store and reserve item
- ★ Size guide
- ★ The size chart for our Italian customers
- ★ Gift wrapping
- ★ Eco-friendly packaging
- ★ Will sold-out items be available again at a later date?
