Having trouble logging In?

If you're unable to log in, please double-check that your email address (john.smith@smith.com), username (John Smith), and password were entered correctly. Make sure to pay attention to uppercase and lowercase letters, as well as any spaces in the password.

Forgot Your Password?

  • If you usually log in with a username, please contact our customer service team.
  • If you use an email address, here's what to do:
    • Click “Forgot password” on the login page.
    • Enter the email address linked to your account.
    • Click “Request password email.”

We’ll send you an email with a link to reset your password. Be sure to check your Spam folder if you don’t see it right away.

Recently Changed Your Password?
If you’ve updated your password recently, ensure that the password field isn’t pre-filled with your old one. Simply replace it with the new password.

Updated Your Email Address?
Your Breuninger account allows you to use one email for logging in and a different one for notifications. If you’ve updated your email, double-check that you’re using the correct one for login.

Still having trouble? Contact our customer service team via the contact form or give us a call at 00800-71121100 (Monday - Saturday, 10:00 a.m. - 6:00 p.m. our telephone provider´s rates will apply). We're happy to help!

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