• ★ Why has my order been canceled? In rare cases, an item can be sold out due to a simultaneous purchase of the ...
• ★ Ordering in the Breuninger online shop We are pleased that you have found an item you like.You are welcome to order ...
• ★ I haven’t received an order confirmation As soon as we receive your order, we will send you an order confirmation by e...
• ★ How can I cancel or change an order? After your order is completed, it is possible to cancel it for limited period...
• ★ I placed my order as a guest If you placed your order as a guest, you will find a personalized link in you...
• ★ Where can I find my invoice? If your order has been shipped, you will receive your online invoice in a sep...
• Can I change my order retrospectively? For technical reasons, it is unfortunately not possible to retrospectively ch...
• Can I also place an order by phone or email? No, orders cannot be placed by phone or email. You can only order through the...
• Can multiple orders be shipped in one package? We are constantly looking for new opportunities to reduce our CO2 emissions a...
• Is there a minimum order value? Please note that there is a minimum order value of €20 in the Breuninger Onli...