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Welcome to the Breuninger Help Center

Here you will find answers about our online shop and your orders

How can we HELP YOU?

  1. Breuninger Help
  2. Order

How can we assist you?

Order

  • Why was my order canceled? We apologize for any inconvenience. Occasionally, an item might be sold out i...
  • Ordering in the Breuninger online shop We´re glad you found something you like!You can place your order as either a ...
  • I haven’t received an order confirmation We send an order confirmation email as soon as we receive your order. If you ...
  • How can I cancel or change an order? After completing your order, you have a limited time to cancel it. As long as...
  • I placed my order as a guest If you placed your order as a guest, you’ll find a personalized link in your ...
  • Where Is My Online Invoice? If your order has been shipped, you’ll receive your online invoice in a separ...
  • Can I make changes to my order after it’s placed? Once an order has been completed, we’re unable to make changes to it for tech...
  • Can I Place an Order by Phone or Email? Orders can only be placed through the Breuninger online shop. Unfortunately, ...
  • Can multiple orders be shipped togehter? We’re always exploring ways to reduce our CO2 emissions and conserve natural ...
  • Is there a minimum order value? Yes, there is a minimum order value of 20 € in the Breuninger Online Shop. Wh...

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00800-71121100

Mon. - Sat. from 10:00 a.m. to 6:00 p.m.

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