After completing your order, you have a limited time to cancel it. As long as this option is available, you’ll see a “Cancel Order” button within your order details.
Your order can still be canceled
| Cancel order in your customer account | Cancel order as a guest |
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Simply select the reason for your cancellation and confirm by clicking “Request Cancellation.” Your request will be reviewed, and you’ll receive a confirmation email within a few minutes. The purchase amount will be refunded to the original payment method.
Important Information:
- Only entire orders can be canceled; individual items cannot be canceled separately.
- Once a cancellation is processed, it cannot be undone.
Your cancellation request will then be reviewed and you will receive the relevant information by email in a few minutes. Please note that a cancellation cannot be reversed.
Having Trouble Canceling Your Order?
If your order has already been prepared for shipping, it can no longer be canceled. In this case, the “Cancel Order” option will no longer be available. However, you can return any unwanted items within 30 days under our return policy.
Entered the Wrong Shipping Address?
If the address was entered incorrectly, the package will be returned to us as a return.
What if Breuninger Canceled My Order?
We apologize for any inconvenience if your order has been canceled. This can happen if an item is sold out because another customer purchased it at the same time. If this occurs, your order will be automatically canceled. If you still want the item, you can choose to be notified when it becomes available again.