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  1. Breuninger Help
  2. Returns & Refunds

Returns & Refunds

  • ★ Return policy If you do not like any of the items you have ordered in the Breuninger online...
  • ★ How can I send items back? If you're not satisfied with your order, you can return any items free of cha...
  • ★ Replacement for my return label If you are registered with a customer account in our online shop, you can gen...
  • ★ When will my return be credited? Please allow up to 7 working days for your return to be received and processe...
  • ★ I received a defective article Did you receive an item that was not delivered in perfect condition? We are v...
  • Why was my order returned to Breuninger? If your order was returned to Breuninger by our shipping partner, it could be...
  • Does Breuninger offer free shipping for returns? Yes, you can return items that do not fit or that you are not happy with to u...
  • Can I return multiple orders or partial deliveries in a single package? You can also return multiple partial deliveries or orders in a single package...
  • Some of the items I returned are missing from the return confirmation If you have returned other items to us or have claims for items that are not ...
  • I received the wrong article If you have received an article that is different from what you ordered, plea...
  • Can I exchange an item? Exchange of items is not possible. If you do not like an item or it does not ...
  • Are there any items that cannot be returned? No, there are no items that cannot be returned. Beauty items or packaged item...

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