Welcome to the Breuninger Help Desk

This is where you can find answers to all your questions about the online shop and your order.

As we are currently experiencing a high volume of orders, there may be occasional delays in the processing of returns and complaints.
Unfortunately, it is not possible to prioritize individual returns, so we kindly request that you refrain from asking our customer service department about the status of returns.
We would like to apologize for the inconvenience caused and thank you for your patience and understanding.

Frequently asked questions