No, we accept returns for all items, including beauty products and packaged items like shirts, tights, and bed linens, as long as they are in their original condition.
However, for health and hygiene reasons, items with a seal cannot be returned if the seal has been removed or damaged. This includes:
- Underwear with an intact hygiene seal.
- Swimwear with an intact hygiene seal.
You can try on these items without removing the seal to ensure they fit properly.
If a returned item shows signs of damage, soiling, or missing labels, we may not be able to accept the return and might seek compensation for any loss in value, in line with legal requirements.