If you do not like any of the items you have ordered in the Breuninger online shop, if they do not fit or if you are not happy with them for any other reason, you can exercise your statutory right to cancel your order within 14 days without giving any reason. Alternatively, you can take advantage of our returns policy and return products within 30 days. The return period begins on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last of the goods ordered.
Please fill out the enclosed return form:
- Enter the number for the reason for return in the field provided and enclose this form with the package.
- Affix the enclosed return label to the sealed package.
You can post your return back to us at these locations:
|Belgium||All bpost branches|
|Luxembourg||All POST branches|
|Netherlands||All PostNL branches|
|Spain||All Correos branches|
|Italy||All Poste Italiane branches|
What if I no longer have the return documents?
If you are registered in our online shop, you can create a new return label for your order in your customer account under "Orders" and also print out a return form. .
Alternatively, you have the option to create a separate return label online.
As soon as your return has been processed by our logistics center, you will receive an automatic confirmation by email.