We offer our customers a 30-day return period. This begins on the day on which you or a person designated by you (excluding the shipping carrier) received the order. Please note that we cannot receive returns after this deadline. To meet the timeframe for returns, simply ensure your returns are sent back on time.
Please remember to keep the postage receipt from the shipping provider until we’ve confirmed the return has been received. Once your return is processed by our logistics team, you’ll receive an automatic confirmation email.
Missing Return Documents?
If you need a new or additional return label, please contact our customer service team via our contact form. We will get back to you as quickly as possible.